About Me
Seasoned customer success and program manager, training specialist with 18+ years of experience in private and public sectors, specialized in customer success management, customer relation building, employee training, learning content design, development, and delivery. Specialized in change management, implementation and adoption. Over 6 years of experience in directing both international and domestic programs. Degrees in Law and Adult Teaching and Training. Experienced in supporting clients and developing strong relationship. Excellent communication and analytical skills with the ability to motivate cross functional teams within fast-paced changing environments. Extensive experience and knowledge in Microsoft Ecosystem (Azure, Security, AI, M365, Power Platform)